Lab talk: Oliver Harness

Complex organisations such as schools cater well for the majority of their pupils, but those pupils who do not fit neatly into the organisational systems and structures may be neglected or need added support. Schools regularly collect and collate pupil performance and attendance data in an attempt to identify those not meeting normative standards. However those pupils with complex needs ‘get lost’ in this normative monitoring. Such pupils are those with special educational needs, or who are carers, or who are looked after.

It is those whose needs sit outside of the majority who need the most specific individualised support, yet they are most likely to be ‘missed’ by a complex organisation. Innovative IT solutions may help to enable managers meet to the needs of all pupils in schools, even those often marginalised by organisational systems and structures.

Oliver Harness, a School Improvement Advisor in Hartlepool, discusses the issues of support in schools, and opens a discussion about ways in which technology can help.

Author: Mark Sleightholm

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